Andrew Lake - Director (Lettings & Property Management)
Andrew has been in the lettings industry for 14 years. During that time he has been involved with the Gateshead Private Landlord Association, and has experience in dealing with most of the North East local Authorities. His knowledge covers all residential lettings, and he is regularly sought out by Landlords of Houses of Multiple Occupation (HMO) due to his reputation for ensuring complex licensing requirements are adhered to, whilst achieving high occupancy rates. He personally deals with our Block Management customers and is always happy to share his knowledge and is very approachable.
Sheila Lake - Director (Lettings & Property Management)
Sheila joined the company in 2005. Her financial background put the business in a strong position for ensuring that an excellent structure is in place from the careful vetting of prospective tenants, right through to ensuring rent is received and paid out in a timely manner. We have a very low level of rental arrears due to the close management and approach to any problems that may arise. Her sales and Marketing knowledge has been invaluable in promoting both the properties that we let and the business. She has recently achieved NFOPP Level 3 award in residential lettings and property management (QCF).
Claire Robson- Branch Manager
Claire has worked with Fraser Lake since 2007. She ensures the smooth running of the office, and gets involved in all aspects from initial marketing of our properties, through to efficient dealing with maintenance issues. Claire also has a financial background which is invaluable in her role.
Claire Dawson- Branch Coordinator
Claire has recently joined our team and is building her knowledge via both practical experience and studying for the NFOPP Level 2 qualification. She is keen to help our clients and works hard to ensure that the expected level of service is maintained.
Julie Munn - HMO Officer
Julie has been a member of our team for 10 years, and has seen the business change and grow during that time. She is well known and liked by our tenants, and has built up a strong knowledge of the Housing Benefit system and letting industry. She has recently become our HMO (Houses Of Multiple Occupation) officer. We have a high level of experience in this area and Julie ensures that they run smoothly and remain within the rules and regulations of this specialist sector of lettings.